What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Which industries and sectors is Meta Reva designed for?

Meta Reva is used across manufacturing, construction and building materials, food and beverage, textile, pharmaceutical and medical supplies, automotive spare parts, wholesale trade, logistics, e-commerce retail, hospitality, and healthcare & beauty sectors — anywhere B2B ordering, pricing and account operations run through an ERP.

Can I manage my distributor and dealer network with WhatsApp?

Yes. Distributor and dealer networks can submit order lists over WhatsApp; Meta Reva validates customer-specific price lists, credit limits and stock availability, then books approved orders into your ERP. Wholesale companies can also assign regional sales reps and distributors to dedicated workflows.

How does the AI-powered WhatsApp sales assistant work?

The built-in AI assistant understands natural language product searches via the official WhatsApp API — including typos, slang and customer part numbers — pulls customer-specific pricing from your ERP, and hands complex conversations to a live representative whenever needed, keeping customer satisfaction high.

How do Logo ERP and Mikro ERP integrations work?

Meta Reva connects to Logo ERP (Go3, Tiger) and Mikro ERP (v16, Jump, Fly) through secure database or API connectors. Live stock, customer-specific pricing, order entry and PDF statements flow directly between WhatsApp and your ERP without manual data entry.

How long does it take to set up Meta Reva?

Meta Reva deployment is completed in 2-4 weeks. This includes ERP connection setup, WhatsApp Business API configuration, business rule mapping, scenario testing, and go-live with monitoring.

Is Meta Reva secure and compliant?

Yes. Meta Reva uses AES-256 encryption, phone-number-based RBAC (Role-Based Access Control), KVKK/GDPR compliance, audit logging, and data minimization principles. All data is stored on Turkey-based servers.

Can Meta Reva handle multiple WhatsApp numbers?

Yes. Meta Reva supports multiple WhatsApp Business API numbers, allowing you to separate departments (sales, support, finance) or brands while maintaining unified operations from a single control panel.

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KVKK and Data Minimisation in WhatsApp Operations

Practical decisions on which data is genuinely necessary, how authority is verified and how conversation data should be processed within clear boundaries when providing service through WhatsApp.

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Prepared by İrfan AksoyPublished 28.07.2026Updated 29.07.2026

Operational Guide

KVKK and Data Minimisation in WhatsApp Operations

Practical decisions on which data is genuinely necessary, how authority is verified and how conversation data should be processed within clear boundaries when providing service through WhatsApp.

Use only the data needed

The data needed to book an appointment, place an order or track a shipment differs. A workflow should not ask for personal data that is unnecessary to complete the task.

Identity, authority and purpose are separate checks

Even when a phone number is recognised, authority to view the relevant account, document or action must be verified separately. The purpose of use should also be clear.

Design retention and access limits

Where conversation, document and operation records live, who can access them and when they are deleted are not implementation details to leave until later.

Sensitive requests move to a secure channel

When special-category data or a high-risk document is needed, the approved secure process replaces the WhatsApp conversation and the customer is guided to the right channel.

Product evidence

The conversation on the right is illustrative; it shows the intended flow, not a customer claim or result.