What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Manage the guest journey on WhatsApp, from first enquiry to check-out

Guests ask about availability and price, choose a room and confirm a reservation. Arrival, transfer and additional requests can continue later against the same record.

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Hotel reception team managing a guest reservation

The workflow in practice

Hospitality Does Not End with Selling the Room

Speed before booking matters, but the wrong room, stale rate or impossible special request costs more.

Live Availability

Rooms and rates come from the reservation source, not a stale list.

Keep Rules Clear

Capacity, cancellation and prepayment terms appear before confirmation.

Connect In-Stay Requests

Transfers and extras remain tied to the same guest record.

What Might the Customer Write?

“Do you have a sea-view room for two adults and a child, 14–17 August? We also need an airport transfer.”

Critical Check

Occupancy, child age, room capacity, rate plan, cancellation and extras are verified.

Resulting Action

The confirmed choice becomes a reservation, option hold or reception task.

Where Human Handoff Is Needed

Accessibility needs, group bookings, rate exceptions and upgrade decisions pass to the team.

Sample WhatsApp Flow

Guest: “We will arrive late.” Meta Reva: “I found your reservation. I can record the estimated arrival time; would you also like to share your flight number for the transfer?”