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A clear path from discovery to go-live

From discovery to go-live, Meta Reva is configured around your ERP, catalog, permissions and operating rules. Your team sees a clear rollout plan before launch.

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WhatsApp → ERP → Outcome

Message arrives.Your ERP decides.The work gets done.

Your customer sends a product, inventory, pricing, or order request on WhatsApp. Meta Reva understands the request, applies your ERP rules, and completes the action under control.

Account price verifiedERP / Stock: 28 unitsOrder posted to ERP
MRMeta Reva Assistantonline · ERP connection active

Hello, I need 12 all-season tyres in 205/55 R16. Can I see my dealer price?

Certainly. Your company is verified. Your account price is available and 28 units are in stock.

Add 12 to the cart. Schedule delivery for tomorrow.

12 units are reserved. Your delivery address is verified for tomorrow. Would you like to confirm?

I confirm.

Explore the process
Architecture

A clear path from discovery to go-live

1

Message

Customer messages via WhatsApp. No apps or logins needed.

2

Verification

Product, stock, and account intent are verified with your ERP.

3

Execution

Stock and price are pulled from ERP. Orders log automatically.

Rollout

Implementation, step by step

01

Customer sends message

Customer submits a request via WhatsApp.

02

Intent matching

The system maps the query to catalog SKUs and customer records.

03

ERP sync

Stock counts and custom contract prices are pulled from ERP.

04

Buyer confirmation

Customer confirms the order summary in chat.

05

ERP order creation

Order is recorded directly into your ERP sales module.

06

Support and improvement

Usage is reviewed with your team so rules, content and operational coverage can evolve when needed.

WHATSAPP → CONTROL → OUTCOME

The message arrives.The right system is checked.The work gets done.

Meta Reva understands the request in context, checks the required data source and operating rule, then returns the permitted outcome to the same WhatsApp conversation.

  • The request is understood in context
  • Permissions and rules are checked
  • The outcome returns to the same chat
Context understoodAccess and data verifiedOutcome written back
Explore the process

Privacy & Governance

Your Business, Your Rules

You define discount limits, stock allocation logic, and approval thresholds. Everything operates under your command.

Complete Oversight

Monitor every message and order status in real time from the dashboard.

Your stack

Data Protection

Access permissions are strictly enforced per user role.

Secure bridge

Manual Override

Take control of any conversation at any moment with live-agent mode.

WhatsApp only
Security

Your Business Data Is Fully Protected

Your core ERP system is never exposed directly to the public internet. All data passes through authorized, encrypted channels with complete logging.

Controlled data scope

Only the data required for authorised workflows is processed through the integration layer.

Controlled workflows

Stock, price, order, and AR steps follow approved rules with optional human handoff.

Traceability

Key actions can be logged so operations and finance stay auditable.

See the rollout for your operation

In a demo, we can review your ERP, catalogue, customer rules and the WhatsApp workflows that matter to your team.