What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Help customers find the right part—even without a part number

Vehicle, VIN details, engine variant, old part number or a photo: Meta Reva matches scattered clues against the catalogue without selling an uncertain part as exact.

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Specialists matching products in an automotive parts store

The workflow in practice

In Auto Parts, Correct Fit Comes before Speed

Nobody wins when the wrong part ships quickly. Asking the one question that separates similar candidates can be the most valuable step.

Combine the Clues

Code, vehicle, dimensions and photo are assessed in one search context.

Do Not Hide Uncertainty

A close match is never presented as an exact part.

Keep Specialist Approval

A parts specialist remains involved where compatibility carries risk.

Realistic industry examples

WhatsApp workflows for this industry

What Might the Customer Write?

“I need the right engine mount for a 2018 diesel. I have sent a photo of the old part.”

Critical Check

Vehicle variant, OEM or equivalent code, side, dimensions and compatibility are verified.

Resulting Action

The verified part enters the cart, or candidate products go to a specialist for approval.

Where Human Handoff Is Needed

VIN-dependent fit, technical risk and multiple high-confidence candidates require a parts specialist.

Sample WhatsApp Flow

Customer: “Do you have the same one?” Meta Reva: “I found two likely matches from the photo. Could you share the last eight characters of the VIN or the engine code?”