Skip to main content

Manage appointments on WhatsApp. Leave professional judgement to your team.

Customers can choose a service, practitioner, branch and time, change a booking and receive preparation details. Requests needing individual assessment pass to an authorised professional.

Scroll down
Adviser and client reviewing an appointment in a modern clinic
The workflow in practice

A Clear Appointment Flow, with Your Team in Control

Availability, location and practitioner details are verified against the calendar. Booking, rescheduling, cancellation and reminders stay organised, while requests needing individual review are routed to the right team.

01

Make Booking Easier

Available times and practitioners are verified from the calendar.

02

Limit Sensitive Data

Only information required for the workflow is collected and protected.

03

Protect Professional Judgement

Clinical or personal assessment is never left to an automated reply.

What Might the Customer Write?

“Is there a practitioner available on Saturday afternoon for my first laser session?”

Critical Check

Service duration, branch, practitioner qualification, calendar, age or prerequisites and consent requirements are checked.

Resulting Action

The eligible choice becomes an appointment with preparation and reminder information.

Where Human Handoff Is Needed

Individual suitability, risk assessment and sensitive requests go to the appropriate professional.

Sample WhatsApp Flow

Customer: “Is this treatment suitable for me?” Meta Reva: “Our practitioner needs to assess that. I can show available times for an initial consultation.”

Find the Repetitive Work in Your Operation

Let us start with the requests your team answers and copies into another system every day.

Discuss Your Process