Architecture Built Around Enterprise Control & Data Security
Meta Reva bridges WhatsApp channels to your ERP and accounting infrastructure through a secure, encrypted relay layer. Granular permissions, approval steps, and audit logging form the core of the platform.
Security Architected Around Operation Control
End-to-end encryption, strict role-based access governance, and direct ERP firewall integration keep your commercial and operational data fully isolated and safe.
Your ERP Stays Protected
The architecture functions without exposing your core ERP or financial database directly to the public internet.
Granular Permissions & Approvals
Stock, custom pricing, order placement, and balance inquiries operate strictly according to your defined access control matrix.
Full Auditability & Traceability
All commercial interactions are logged so operations and finance teams can review chat histories and transactional events in real time.
Seamless Live-Agent Escalation
When human intervention is required, the conversation escalates to a live agent with full context preserved.
Data minimisation
Each workflow uses only the fields required for the approved purpose; broad access is not treated as a default.
Retention and deletion
Conversation, document and operational-record retention is defined according to the service scope, legal obligations and your policy.
Incident and failure paths
Timeouts, failed writes and repeated notifications follow explicit retry, stop and escalation rules rather than being shown as successful.
Supplier and processor scope
Cloud, messaging and integration providers are documented for the agreed deployment so responsibilities and data flows remain visible.
Data processing is defined per workflow
A product enquiry, appointment and account statement do not need the same data. Purpose, data categories, source systems, recipients, retention, deletion, human access and failure paths are documented per workflow; KVKK and applicable GDPR roles are confirmed for the actual deployment.
Let’s Scope Your Integration Plan
In a brief demo session, we can review your ERP data structure, approval workflows, and ideal operation model.
Book a DemoRelated solutions and pages
B2B WhatsApp ERP Platform
See how governed WhatsApp workflows use ERP data and operating rules.
→Integration
ERP and Accounting Integrations
Review supported connection approaches, systems and data sources.
→Process
How WhatsApp ERP Automation Works
Follow the path from a customer message to an authorised ERP action.
→Next step
Review Your Operation with Us
Define the right integration and workflow scope for your organisation.
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