What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Manage dimensions, colours and dealer terms in one order

Across large catalogues, customers often speak in dimensions, finish, colour and application rather than codes. Meta Reva connects that language to catalogue and account terms.

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Team reviewing an order in a building-materials showroom

The workflow in practice

In Building Materials, a Small Unit Error Creates a Large Dispatch Error

Metres, square metres, packs, sheets and pallets must remain explicit; the system should not guess conversions.

Preserve Dimensions

Size and commercial unit remain visible throughout the order.

Apply Account Terms

Dealer pricing and discounts come from the right account.

Separate Project Exceptions

Standard orders and bespoke project quotations follow different decision paths.

Realistic industry examples

WhatsApp workflows for this industry

What Might the Customer Write?

“I need 85 square metres of the anthracite 60×180 panel. How many packs including waste?”

Critical Check

Product variant, pack content, waste rule, warehouse stock and account pricing are verified.

Resulting Action

The calculated quantity becomes a quotation or order draft with explicit units.

Where Human Handoff Is Needed

Project discounts, technical suitability, freight and bespoke cutting go to specialists.

Sample WhatsApp Flow

Customer: “How many packs for 85 m²?” Meta Reva: “This product covers 2.16 m² per pack. With 7% waste, you need 43 packs. Shall I check stock and your account price?”