What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Manage dealer requests with live production and sales data

Capture availability, planned production, technical fit, quotation and pre-order requests on WhatsApp without promising dates the data cannot support.

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Production team reviewing requests on a modern manufacturing line

The workflow in practice

In Manufacturing, “Out of Stock” Is Not Enough

Is the item in production, scheduled or waiting for material? Customer-facing status must remain separate from internal production notes.

Map Dealer Language to the Catalogue

Field names, series and dimensions resolve to production records.

Stay Honest about Lead Times

An unverified source date is never presented as a firm promise.

Separate Bespoke Production

Standard orders and engineering-dependent requests do not follow the same path.

Realistic industry examples

WhatsApp workflows for this industry

What Might the Customer Write?

“Can you deliver 400 units of this model in the first week of September?”

Critical Check

Current stock, open orders, production capacity and customer-safe lead-time data are checked.

Resulting Action

The request becomes a pre-order, quotation request or production-planning task.

Where Human Handoff Is Needed

Technical fit, bespoke production and firm lead-time decisions pass to production or sales.

Sample WhatsApp Flow

Customer: “I need 400 units in matte black.” Meta Reva: “There are 120 in stock. Planning must review the remaining quantity. Shall I send a request with 5 September as the target date?”