What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

Connect Inventory, Pricing and Orders through Netsis

Use Netsis records in dealer and customer requests on WhatsApp without losing company, branch or permission boundaries.

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Connected workflow

Connected Workflow Operations

Real-time ERP synchronization and verified WhatsApp workflows tailored to your business rules.

Verify Access First

We first verify where product, stock, pricing, customer and account records live by company and period.

Separate Reads from Writes

Read-only queries and actions that write orders, reservations or customer changes use separate permissions and test plans.

Test with Real Data

Rather than relying only on dummy data, we test authorised production-like records for product codes, customer matching, empty results and timeouts.

Operational Capabilities

Connect WhatsApp B2B Integration Capabilities

Full bi-directional synchronization between Connect ERP and WhatsApp Business API. Execute orders, stock lookups, and financial statements in real time.

01 · Real-Time Stock

Live Stock & Warehouse Lookup in Connect

Customers or field reps ask for products in natural language. Meta Reva queries Connect tables instantly and returns real-time available stock per warehouse.

02 · Custom Pricing

Account-Specific Pricing & Discount Tiers

General catalog prices are never exposed. Meta Reva identifies the sender and applies the exact price list, tier discount, and payment terms defined in Connect.

03 · Automated Orders

Create Official Order Slips in Connect from WhatsApp

Approved WhatsApp carts automatically generate verified order slips in Connect with line items, tax rates, and warehouse codes—ready for warehouse dispatch.

04 · 24/7 Ledger & PDF

24/7 Statement of Account & Signed PDF Dispatch

Authorized customer contacts query their current ledger balance 24/7 and receive official PDF statements directly in WhatsApp with zero human intervention.

05 · Architecture & Security

Enterprise Connection & Security Protocols for Connect

Connect via direct REST API, SQL gateway, or secure on-premise connectors. Read-only query constraints, TLS encryption, and strict token-based authentication ensure your ERP database remains 100% secure.

Technical and operational detail

How it connects and which data it uses

Connection Method

Depending on the Netsis version, we assess services, APIs, existing middleware or secure database connectivity, restricting direct access to the narrowest permission.

Data Scope

Product code, warehouse balance, account code, pricing, orders, dispatch and account transactions are mapped as required.

Common Records

Product master data, branch and warehouse stock, customer accounts, price records, orders, dispatch notes and account movements.

Example Workflow

A customer asks for stock and lead time; branch and warehouse scope are resolved, authorised pricing is read and the request becomes an order or sales task.

Technical Boundary

If lead time or production date is not reliable at source, the workflow does not promise a date. It reports what is known and creates work for the responsible team.

What Is Monitored in Production?
The audit trail retains company, branch, warehouse, account and document references.

Other connection guides

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Parasut WhatsApp integration

Connect customer, product or service, invoice and collection context from Parasut with WhatsApp requests, using only supported services and permissions.

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