What is Meta Reva and how does it empower B2B operations?

Meta Reva is an enterprise WhatsApp operations platform that connects WhatsApp directly to Logo, Mikro, Netsis, and major ERP systems to automate B2B ordering, account statements, real-time inventory queries, and field sales workflows.

How are WhatsApp orders synchronized with ERP systems?

When a client or distributor submits an order via WhatsApp, Meta Reva instantly verifies credit limits, reserves stock atomically in your ERP, and generates verified sales orders in real time.

How does automated PDF account statement delivery work?

Authorized customers can request their balance or ledger statements via WhatsApp. Meta Reva fetches the ledger from your ERP, generates a secure PDF, and delivers it instantly within seconds.

Is Meta Reva a chatbot?

No. Meta Reva is not a generic conversation bot; it is a full-fledged enterprise WhatsApp B2B operations platform integrating ERPs, inventory locks, ledgers, and seamless live representative handoffs.

Which ERP systems are supported by Meta Reva?

Meta Reva seamlessly integrates with Logo (Go3, Tiger), Mikro ERP, Netsis, Parasut, SAP, and custom SQL / REST API ERP platforms.

DIA ERP WhatsApp integration

Use product, warehouse, customer, pricing and order data from DIA ERP in governed WhatsApp operations, with access scoped to the actual installation.

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Connected workflow

Connected Workflow Operations

Real-time ERP synchronization and verified WhatsApp workflows tailored to your business rules.

Verify API scope

Confirm enabled DIA modules and accessible services during technical discovery.

Preserve commercial rules

Apply account pricing, discounts, terms and warehouse selection from source data.

Separate write actions

Test orders and record updates independently from read-only enquiries.

Operational Capabilities

DIA WhatsApp B2B Integration Capabilities

Full bi-directional synchronization between DIA ERP and WhatsApp Business API. Execute orders, stock lookups, and financial statements in real time.

01 · Real-Time Stock

Live Stock & Warehouse Lookup in DIA

Customers or field reps ask for products in natural language. Meta Reva queries DIA tables instantly and returns real-time available stock per warehouse.

02 · Custom Pricing

Account-Specific Pricing & Discount Tiers

General catalog prices are never exposed. Meta Reva identifies the sender and applies the exact price list, tier discount, and payment terms defined in DIA.

03 · Automated Orders

Create Official Order Slips in DIA from WhatsApp

Approved WhatsApp carts automatically generate verified order slips in DIA with line items, tax rates, and warehouse codes—ready for warehouse dispatch.

04 · 24/7 Ledger & PDF

24/7 Statement of Account & Signed PDF Dispatch

Authorized customer contacts query their current ledger balance 24/7 and receive official PDF statements directly in WhatsApp with zero human intervention.

05 · Architecture & Security

Enterprise Connection & Security Protocols for DIA

Connect via direct REST API, SQL gateway, or secure on-premise connectors. Read-only query constraints, TLS encryption, and strict token-based authentication ensure your ERP database remains 100% secure.

Technical scope is verified during discovery; unsupported services or tables are never presented as available.

How it connects and which data it uses

Connection method

Enabled DIA modules and API permissions are verified. Read and write services use separate credentials and scopes.

Data scope

Products, warehouse stock, customer accounts, pricing, orders and document status are restricted to fields required by the approved workflow.

Supported data groups

Based on available API endpoints, items, warehouses, customer accounts, prices, orders and document statuses are mapped.

Example workflow

A dealer sends a product code; the correct account and warehouse resolve, authorised price and stock are read, and the confirmed cart is posted through the supported order service.

Validation plan

Empty results, account mismatch, insufficient stock, API timeout, duplicate confirmation and failed order posting are tested before go-live.

Operations screen
The screen below represents the general operations view; DIA-specific fields appear after technical scope approval.

Other connection guides

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Integration

ETA SQL WhatsApp integration

Bring inventory, warehouse, customer-account, pricing and document data from ETA SQL into WhatsApp operations through a least-privilege integration layer.

Integration