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ETA SQL WhatsApp integration

Bring inventory, warehouse, customer-account, pricing and document data from ETA SQL into WhatsApp operations through a least-privilege integration layer.

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Connected Workflow Operations
Connected workflow

Connected Workflow Operations

Real-time ERP synchronization and verified WhatsApp workflows tailored to your business rules.

01

Build a data dictionary

Document installation-specific tables, fields, companies and periods rather than guessing.

02

Use restricted read views

Create constrained views for WhatsApp enquiries where appropriate.

03

Protect document posting

Enable order writes with validation, deduplication and recovery rules.

Operational Capabilities

ETA WhatsApp B2B Integration Capabilities

Full bi-directional synchronization between ETA ERP and WhatsApp Business API. Execute orders, stock lookups, and financial statements in real time.

01 · Real-Time Stock

Live Stock & Warehouse Lookup in ETA

Customers or field reps ask for products in natural language. Meta Reva queries ETA tables instantly and returns real-time available stock per warehouse.

02 · Custom Pricing

Account-Specific Pricing & Discount Tiers

General catalog prices are never exposed. Meta Reva identifies the sender and applies the exact price list, tier discount, and payment terms defined in ETA.

03 · Automated Orders

Create Official Order Slips in ETA from WhatsApp

Approved WhatsApp carts automatically generate verified order slips in ETA with line items, tax rates, and warehouse codes—ready for warehouse dispatch.

04 · 24/7 Ledger & PDF

24/7 Statement of Account & Signed PDF Dispatch

Authorized customer contacts query their current ledger balance 24/7 and receive official PDF statements directly in WhatsApp with zero human intervention.

05 · Architecture & Security

Enterprise Connection & Security Protocols for ETA

Connect via direct REST API, SQL gateway, or secure on-premise connectors. Read-only query constraints, TLS encryption, and strict token-based authentication ensure your ERP database remains 100% secure.

Technical scope is verified during discovery; unsupported services or tables are never presented as available.

How it connects and which data it uses

Connection method

For ETA SQL, a read-only view, governed service or existing integration procedure is assessed; the ERP is not exposed directly to the internet.

Data scope

Inventory, warehouse, customer account, pricing, order and transaction fields are restricted by company, period and user permissions.

Supported records

Actual table and field names are documented during discovery. Example schemas or names from another customer are never assumed.

Example workflow

A customer asks about stock and balance; phone-to-account match, company or period and warehouse are verified, and only authorised results return to WhatsApp.

Validation plan

Wrong period, stale pricing, locked records, timeouts, encoding differences and duplicate document writes are tested.

Operations screen

The general panel shows which view was queried and whether the result was read, including failure context.

Operations screen
Other connection guides

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Review your deployment with us

Let us confirm version, access method, data scope and the first WhatsApp workflow during technical discovery.

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