Make a Large Catalogue Manageable on WhatsApp

Instead of sending thousands of products, offer a useful starting point based on category, season, campaign and purchase history.

Scroll down

Direct definition

What Is Category and Campaign Management?

This is not merely campaign copy. It determines which list appears to whom, when and under what stock conditions.

Primary source: Meta Reva product and integration documentation.

Connected workflow

Category and Campaign Management

Categories, campaigns and featured products from the ERP or catalogue source are turned into discoverable WhatsApp lists.

Capabilities

What this workflow can do

Category-based product discovery

Category names are brought closer to customer language while internal codes stay behind the scenes.

Campaign and popular-product lists

Campaign dates, customer groups and stock conditions are verified at source.

Safe text cards when images are unavailable

If an image is missing or unsuitable, the workflow falls back to a clear text card instead of breaking.

Controlled delivery

How implementation works

We simplify the category tree, map the campaign source and validity rules, then test out-of-stock and broken-image cases separately.

ScopeDefine data sources, users and permissions.
ConfigureMap WhatsApp steps to ERP and operating rules.
ValidateTest normal, uncertain and failure scenarios.
Go liveRelease with monitoring and agent handoff controls.

Clear answers about boundaries, data and human handoff.

What we clarify before implementation

What data does Category and Campaign Management require?

We simplify the category tree, map the campaign source and validity rules, then test out-of-stock and broken-image cases separately.

Where should this workflow stop?

If an image is missing or unsuitable, the workflow falls back to a clear text card instead of breaking.

Can it work with our current system?

The workflow needs an API, secure database access, file exchange or an existing service layer. We do not claim automation before a viable technical path is confirmed.

Show us how the work runs today and we will define a practical first scope together.

Simplify Your Catalogue Experience

Discuss Your Workflow