Sales & orders
Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp.
- Stock and prices come from your software
- Customer-specific prices and discounts
- Approved orders arrive in your software as sales orders
- Home
- Integrations
- Logo
Connect WhatsApp to Logo.
Your customers write on WhatsApp; Meta Reva reads the answer from the Logo product family (Tiger, Go, Start, Netsis) and replies in seconds. Stock, price and account information is read from Logo; records are written back only where the access path and your permissions allow it.
- Data stays in Logo
- Remote setup
- No new software
Meta RevaSample conversation
Hi, do you have AX-2207 in stock? What is my price?
From Logo: 48 in stock. Your price with your discount: 1,240.80 ₺ + VAT. How many should I add?
10 please, for tomorrow morning.
I have taken your order. Once our team confirms it, it is entered in Logo. Delivery tomorrow 09:30.
What runs on WhatsApp with Logo
The jobs your customers handle themselves.
Each one reads live data from Logo. You choose where to start.
Customer accounts & statements
Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF.
- Balance, due dates and recent payments
- PDF account statement for the selected period
- Payment reminders
Customer service
Recurring questions are answered automatically; the rest go to your team.
- WhatsApp, Instagram, Telegram on one screen
- Conversations are passed to your team with their history
- Working hours and holiday settings
Owner’s assistant
A daily summary of sales, collections and stock arrives on your phone.
- Ask “What did we sell today?”
- List of overdue collections
- Critical stock alerts
Editions and access
Logo editions and connection paths.
What we look at first: which edition you run and which access path it offers.
Editions
Logo Tiger 3Logo Tiger WingsLogo GO 3Logo Start 3Logo Edge T-Series
What can be asked on WhatsApp
- Stock cards and stock movements
- Customer accounts and statements
- Sales and purchase orders
- Delivery notes and invoices
- Collections, cash and bank
- Cheques, notes and price lists
Access paths
- Logo REST ServiceAn HTTP/HTTPS interface that runs Logo Objects in the background; requests are made with a token. It is reported as available for Tiger 3 and Tiger Wings.There is no separate REST licence, but a Logo Objects usage licence is required.
- Logo Objects (COM/SDK)In the Tiger series, the LObjects library reads and writes data in an object-based way. It is reported to be slower than REST.An Objects runtime licence is needed; confirm details with Logo or your solution partner.
- SQL databaseFor the GO series, direct access with SQL queries is described. The licence terms for read-only use could not be verified.Write operations require a database transfer licence.
Worth knowing
- REST and Objects availability varies by product and licence; confirm the situation for GO 3 and Start 3 with Logo or your solution partner.
- Logo Edge T-Series is described as the new naming of the Tiger family; its mapping to older product names and support dates should be confirmed.
- The credentials needed to obtain a token are reported to be issued only to Logo solution partners; we plan this step in the preliminary call.
- Whether the program runs on-premise or hybrid affects the access route; server and firewall settings are handled with your system administrator.
How-to
How to connect Logo to WhatsApp.
- 01
Identify product and version
Find out whether you use Tiger 3, Tiger Wings, GO 3, Start 3 or Edge T-Series, and its version number. Check with your system administrator whether the REST service is installed.
- 02
Choose the access route
For Tiger and Wings, Logo REST Service with an Objects licence is usually the first choice. For GO and Start, a database route comes into play; we confirm the licence status with Logo.
- 03
Set up read permissions
A separate Logo user for reading is defined, and a read-only database account if needed. First tests run in a test company.
- 04
Go live
The service is exposed only to required addresses with HTTPS and firewall rules. Stock and customer queries are enabled first; write actions are added later, if permitted.
Read the general guide: how to connect WhatsApp to ERP software
Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners.
FAQ
Questions on your mind, in brief.
The most common questions about setup, software and security.
Can’t find your answer?Write to us and we will reply the same day. Contact us
01Which access route is used for WhatsApp with Logo Tiger 3?
The usual route is Logo REST Service, which requires a Logo Objects licence. The Objects library or database queries can be evaluated as alternatives; verify your licence status with Logo or your partner.
02Can REST be used with Logo GO 3 and Start 3?
Reseller sources state that REST is not available in these series, but this could not be verified in Logo's own documentation. A SQL-based route is described for GO, and its terms should be confirmed with Logo.
03How does Logo Edge T-Series relate to Tiger?
T-Series is presented as the new generation of the Tiger family, with a hybrid structure combining on-premise and cloud services. Ask Logo about the scope of Objects and REST support.
04Is a separate licence needed for REST?
According to the sources, REST Service has no licence of its own, while a Logo Objects usage licence is required. Logo or your reseller should confirm what your licence covers.
05What if Logo is offline or slow?
The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data.
06How long does setup take?
A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey.
Other software
Also works with these programs.
Let’s start
Free consultation for your Logo setup.
Tell us which software you use and what customers ask most. We will map out the right flow for free.
- Same-day replyUsually the same day, during working hours.
- 20 minutes is enoughWe listen to your software and your most common question.
- No commitmentThe first call is free; what follows is up to you.