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Fits every business

What kind of business do you run? Meta Reva adapts to it.

From the auto-parts shop to the hospital, from hotels to schools: your customers are already on WhatsApp. Meta Reva connects those conversations to the software you use.

  • Shops
  • Wholesalers
  • Hotels
  • Clinics
  • Schools
Industries

Every business has its own questions.

The same system, every kind of business.

A part number in the workshop, an appointment slot at the clinic, a parent’s question at school. The question changes; the answer comes from your own software every time.

Auto parts & repair trade

Parts, stock, prices and orders

“Do you have this part, how many are left?”“What’s my price?”“Is there an equivalent?”
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AU
Auto parts & repair trade
sample conversation
Hi, do you have front brake pads for a 2018 Egea diesel?
Yes. Bosch front brake pad set, 14 in stock. Your price is ₺1,240. How many sets shall we put aside?
Put aside 2 sets, my apprentice will pick them up this evening.
Order entered in your software · 2 sets reserved
The answer comes from your own software.

Wholesalers & manufacturers

Dealer orders, customer accounts and shipping

“Is it in stock, when will it ship?”“What’s my dealer price?”“What’s the status of my order?”
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WH
Wholesalers & manufacturers
sample conversation
Hello, how soon can you deliver 50 cases of 1 L olive oil?
We have 320 cases in stock. If you order today, it ships tomorrow. Your price per case is ₺1,865.
OK, put me down for 50 cases, on 60-day terms.
Risk limit OK · Order slip SF-24817 created
The answer comes from your own software.

Retail & e-commerce

Products, shipping, returns and promotions

“Do you have this in my size?”“Where is my parcel?”“How do I make a return?”
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RE
Retail & e-commerce
sample conversation
Do you have the black leather jacket in size M?
Yes, the last 3. ₺2,490. Order today and it ships tomorrow. Shall I send a payment link?
First, where are the shoes I ordered last week?
Your order #48219 is with Aras Kargo and out for delivery today. Tracking link: …
The answer comes from your own software.

Hotels & guesthouses

Reservations, check-in and guest requests

“Do you have a free room on these dates?”“How much is it, is breakfast included?”“Can we check in late?”
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HO
Hotels & guesthouses
sample conversation
14–17 August, 2 adults and 1 child, do you have a sea-view room?
Yes. 3 nights, breakfast included, ₺18,600 in total. Free cancellation until 7 August. Shall I hold it?
Yes, hold it. We also need an airport transfer.
Room held (provisional booking) · Transfer assigned to reception as a task
The answer comes from your own software.

Restaurants & cafés

Reservations, takeaway orders and menu

“Do you have room tonight?”“Are there vegan options on the menu?”“Do you do takeaway?”
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RE
Restaurants & cafés
sample conversation
Do you have a table for 4 tonight at 20:00?
20:00 is full, but there’s a table for 4 in the garden at 20:30. Shall I book it?
Sure. Also, can I get 2 lahmacun and 1 ayran to take away?
Table booked · Takeaway order sent to the kitchen
The answer comes from your own software.

Hospitals & clinics

Appointments, reminders and patient information

“Which doctor is available when?”“Can I cancel my appointment?”“Are my test results ready?”
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HO
Hospitals & clinics
sample conversation
Hello, can I get a cardiology appointment this week?
Dr. Ayşe Kaya is available Thursday at 10:30 and Friday at 14:00. Which would you prefer?
Thursday at 10:30, please.
Appointment saved in the hospital software
The answer comes from your own software.

Beauty & appointment-based businesses

Hair salons, aesthetics, dietitians, fitness

“Any free slots tomorrow?”“What are your prices?”“Can I change my appointment?”
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BE
Beauty & appointment-based businesses
sample conversation
Do you have a slot on Saturday for hair colouring?
On Saturday, Elif is available at 11:00 and 15:30. The treatment takes about 2 hours.
11:00, please.
Appointment added to the calendar
The answer comes from your own software.

Schools & courses

Parent updates, enrolment and payments

“Did my child come to school today?”“What is the timetable?”“What is needed for enrolment?”
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SC
Schools & courses
sample conversation
Hello, has Deniz arrived at school today?
Deniz Yılmaz (5-B) has been at school since first period today. Just a reminder: there’s a maths exam tomorrow.
Thanks. How much is this month’s instalment?
The October instalment is ₺6,750, due by 10 October. Shall I send the payment details?
The answer comes from your own software.

Technical service & logistics

Fault reports, teams and deliveries

“I want to report a fault”“When will the technician come?”“Where is my parcel?”
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TE
Technical service & logistics
sample conversation
The boiler is leaking water, I’m sending a photo.
Your ticket is open: #S-4471. A technician in your area can come tomorrow between 09:00 and 12:00. Does that suit you?
That works.
Work order assigned to Mehmet
The answer comes from your own software.
Process

How do we start? In four steps.

  1. STEP 1

    Let’s talk

    We find out which parts of your work you want to move to WhatsApp, and which software you use.

  2. STEP 2

    We connect to your software

    We set up a secure connection to your software; your data stays where it is and is not copied.

  3. STEP 3

    We decide who sees what

    Together we set which information your customers and staff can see.

  4. STEP 4

    We test and go live

    We test with real examples and take your number live, then expand step by step.

FAQ

Questions on your mind, in brief.

The most common questions about setup, software and security.

Can’t find your answer?Write to us and we will reply the same day. Contact us
01Which industries is Meta Reva suitable for?

Auto parts and repair trade, wholesalers and manufacturers, retail and e-commerce, hotels and guesthouses, restaurants and cafés, hospitals and clinics, beauty and appointment-based businesses, schools and courses, technical service and logistics. If your business isn’t listed, we can still connect WhatsApp to the software you use.

02Is it suitable for a small business?

Yes. It is set up for businesses of every size, from a small parts shop to a hospital. You tell us which work you want to move to WhatsApp, and the setup follows that.

03Do my customers need to download a new app?

No. Your customers write from the WhatsApp they already use.

04Does it work the same way in every industry?

The basics are the same: a message arrives, the sender is verified, your software is queried and a reply goes out. The questions and flows differ by industry; for example availability matters most for hotels, appointments for clinics, and stock and account details for wholesalers.

Let’s start

Let’s bring your business to WhatsApp together.

Tell us which software you use and what customers ask most. We will map out the right flow for free.

  • Same-day replyUsually the same day, during working hours.
  • 20 minutes is enoughWe listen to your software and your most common question.
  • No commitmentThe first call is free; what follows is up to you.

Free consultation

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