The phone goes quiet, sales keep going
Instead of answering the same questions one by one, your team looks after the customer at the counter; WhatsApp answers at night too.
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- Industries
- Auto parts & repair trade
A mechanic asks for a part on WhatsApp. The answer goes out in seconds.
Answer part enquiries that arrive with a VIN (chassis number), OEM code or photo, instantly, using your stock and each mechanic’s own price. The order goes straight into the software you already use.
Meta Revaonline · connected to your software
Hi, do you have front brake pads for a 2018 Egea diesel?
Yes. Bosch front brake pad set, 14 in stock. Your price is ₺1,240. How many sets shall we put aside?
Put aside 2 sets, my apprentice will pick them up this evening.
Order entered in your software · 2 sets reserved
Done, 2 sets reserved. Your account balance is ₺18,450. Shall I send the account statement?
Connected to your software
Replies 24/7
Questions you get every day
Do these questions sound familiar?
“Do you have this part, how many are left?”“What’s my price?”“Is there an equivalent?”“How much do I owe?”“Has my order shipped?”
All answered automatically on WhatsApp, with up-to-date information from your own software.
Before and after
The same day, two different stories.
TodayWith Meta Reva
WhatsApp and phone traffic
- The phone rings all day, and the same part is asked about again and again.
- Someone checks the warehouse for stock and works out the price in Excel.
- Orders that come in at night wait until morning.
Routine work handled automatically
- The mechanic types the part, and stock and their own price go out in seconds.
- If there is an equivalent part, it is suggested too.
- Once confirmed, the order is entered in your software automatically.
What you gain
Fewer calls, more time.
No wrong part, no wrong price
Answers come not from memory but from the current stock and customer-specific price list in your software.
Customer accounts and statements, handled
A mechanic asks what they owe and the PDF account statement arrives on WhatsApp; no need to call accounting.
Intelligent Business
A summary for you every morning, too.
While work runs on WhatsApp, you start the day with a summary of your business. The figures come straight from your own software.
Good morningYesterday’s summary · Auto parts & repair trade · sample
- Yesterday’s sales₺186,400
- Most-asked partBrake pads (42 times)
- Running low6 products
Your software
Connects to the software you use.
Logo, Mikro, Netsis, ETA, Zirve, Akınsoft Wolvox, Excel or your own software. No new software to learn; data isn’t copied, it’s queried live when needed.
- Information and records always up to date
- Everyone sees only their own information
- If your software isn’t listed, we connect through its database or Excel
Your team takes over when needed
If part compatibility is uncertain, or a return or special discount is requested, the conversation passes right away to your staff at the counter. Nobody has to repeat themselves.
Process
How do we start? In four steps.
- STEP 1
Let’s talk
We find out which parts of your work you want to move to WhatsApp, and which software you use.
- STEP 2
We connect to your software
We set up a secure connection to your software; your data stays where it is and is not copied.
- STEP 3
We decide who sees what
Together we set which information your customers and staff can see.
- STEP 4
We test and go live
We test with real examples and take your number live, then expand step by step.
FAQ
Auto parts & repair trade: frequently asked questions
The most common questions about setup, software and security.
Can’t find your answer?Write to us and we will reply the same day. Contact us
01Can a mechanic who doesn’t know the part code still ask?
Yes. The mechanic can type the part name, the vehicle make or send a photo; matching parts are listed, and if there is any doubt, the conversation is passed to your team.
02Can we give each mechanic a different price?
Yes. Prices and discounts come from the customer record in your software; everyone sees their own price.
03What happens if someone with an unregistered phone number writes?
They receive general information; prices and customer account details are not shown. If you prefer, your team can approve new customers first.
Other industries
Other businesses on WhatsApp too.
Let’s start
Free consultation for auto parts & repair trade.
Tell us which software you use and what customers ask most. We will map out the right flow for free.
- Same-day replyUsually the same day, during working hours.
- 20 minutes is enoughWe listen to your software and your most common question.
- No commitmentThe first call is free; what follows is up to you.