Sales & orders
Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp.
- Stock and prices come from your software
- Customer-specific prices and discounts
- Approved orders arrive in your software as sales orders
- Home
- Integrations
- Netsis
Connect WhatsApp to Netsis.
Your customers write on WhatsApp; Meta Reva reads the answer from the Logo Netsis 3 and Netsis Wings products and replies in seconds. Stock, price and account information is read from Netsis; records are written back only where the access path and your permissions allow it.
- Data stays in Netsis
- Remote setup
- No new software
Meta RevaSample conversation
Hi, do you have AX-2207 in stock? What is my price?
From Netsis: 48 in stock. Your price with your discount: 1,240.80 ₺ + VAT. How many should I add?
10 please, for tomorrow morning.
I have taken your order. Once our team confirms it, it is entered in Netsis. Delivery tomorrow 09:30.
What runs on WhatsApp with Netsis
The jobs your customers handle themselves.
Each one reads live data from Netsis. You choose where to start.
Customer accounts & statements
Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF.
- Balance, due dates and recent payments
- PDF account statement for the selected period
- Payment reminders
Customer service
Recurring questions are answered automatically; the rest go to your team.
- WhatsApp, Instagram, Telegram on one screen
- Conversations are passed to your team with their history
- Working hours and holiday settings
Owner’s assistant
A daily summary of sales, collections and stock arrives on your phone.
- Ask “What did we sell today?”
- List of overdue collections
- Critical stock alerts
Editions and access
Netsis editions and connection paths.
What we look at first: which edition you run and which access path it offers.
Editions
Logo Netsis 3 StandardLogo Netsis 3 EnterpriseLogo Netsis WingsLogo Netsis Wings EnterpriseLogo Edge N-Series
What can be asked on WhatsApp
- Stock cards and movements
- Customer accounts and balances
- Orders
- Delivery notes and invoices
- Collections, cash and bank
- Production and planning data (Enterprise)
Access paths
- NetOpenX RESTA JSON-based REST interface with token-based sessions, listed by Logo among its Netsis integration tools. Sessions use company, branch and fiscal period information.NetOpenX appears as an optional paid module; REST may require a separate licence.
- NetOpenX (COM/SDK)The integration library used to transfer cards and documents into Netsis. It supports insert, update and delete operations.A NetOpenX Runtime licence is required, based on the number of users.
- SQL database (read-only)A reseller guide considers a direct SQL Server connection suitable for read-only reporting. Direct writes are not recommended.Not verified against Logo or Netsis documentation; confirm with the vendor or your reseller.
Worth knowing
- Licence terms for NetOpenX REST and NetOpenX Runtime vary by product and user count; confirm the exact terms with Logo, your Netsis partner or reseller.
- Netsis 3 and Netsis Wings are being grouped under Logo Edge N-Series; the product name mapping and support dates should be confirmed.
- Writing directly to the database is not recommended; records should go through NetOpenX or REST so business rules are applied.
- The on-premise or cloud deployment and database type of Netsis 3 Standard could not be verified; your setup is reviewed in the preliminary call.
How-to
How to connect Netsis to WhatsApp.
- 01
Identify product and version
Determine whether you use Netsis 3 Standard, Enterprise or Netsis Wings, and its version. Check whether NetOpenX and REST modules are part of your licence.
- 02
Choose the access route
NetOpenX REST, which works with JSON, is usually the first choice, and operations pass through business rules. Database queries are considered separately for read-only reporting.
- 03
Set up read permissions
A separate read-only user is created in Netsis, and company, branch and fiscal period are set. Login and a stock or customer query are tried in a test environment.
- 04
Go live
The REST service is exposed only to required addresses with HTTPS and firewall rules. Read queries are enabled first; write flows such as orders are added later, if permitted.
Read the general guide: how to connect WhatsApp to ERP software
Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners.
FAQ
Questions on your mind, in brief.
The most common questions about setup, software and security.
Can’t find your answer?Write to us and we will reply the same day. Contact us
01Which route is used to pull Netsis data for WhatsApp?
NetOpenX REST or the NetOpenX library can be used, and SQL Server access is also mentioned for read-only queries. Which one is open in your licence should be confirmed with your Netsis partner.
02Is a separate licence needed for NetOpenX?
According to the sources, NetOpenX needs a Runtime licence based on user count, and REST is reported to need a separate licence. Logo lists NetOpenX as an optional paid module in its N-Series table.
03Is there an access difference between Netsis 3 and Netsis Wings?
Third-party sources state that REST is compatible with Netsis Wings, Netsis 3 and Enterprise. Version-level detail could not be verified against Logo documentation and should be confirmed.
04How is a Netsis REST session opened?
Per third-party sources, a session opens with user name, password, company, branch and fiscal period, and a time-limited token is returned. Exact parameters should be confirmed in the NetOpenX REST documentation.
05What if Netsis is offline or slow?
The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data.
06How long does setup take?
A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey.
Other software
Also works with these programs.
Let’s start
Free consultation for your Netsis setup.
Tell us which software you use and what customers ask most. We will map out the right flow for free.
- Same-day replyUsually the same day, during working hours.
- 20 minutes is enoughWe listen to your software and your most common question.
- No commitmentThe first call is free; what follows is up to you.