# How to connect Zirve to WhatsApp | Meta Reva > Connect WhatsApp to Zirve Ticari and Zirve Finansman: customers ask for stock, prices and account details and get a live answer; orders are posted to Zirve. Source: https://metareva.com/en/integrations/zirve/ Zirve integration # Connect WhatsApp to _Zirve._ Your customers write on WhatsApp; Meta Reva reads the answer from Zirve Yazılım products (Zirve Ticari and Zirve Finansman) and replies in seconds. Stock, price and account information is read from Zirve; records are written back only where the access path and your permissions allow it. - Data stays in Zirve - Remote setup - No new software ![Zirve logo](/uploads/integrations/zirve-ticari.webp) What runs on WhatsApp with Zirve ## The jobs your customers _handle themselves._ Each one reads live data from Zirve. You choose where to start. ### Sales & orders Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp. - Stock and prices come from your software - Customer-specific prices and discounts - Approved orders arrive in your software as sales orders ### Customer accounts & statements Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF. - Balance, due dates and recent payments - PDF account statement for the selected period - Payment reminders ### Customer service Recurring questions are answered automatically; the rest go to your team. - WhatsApp, Instagram, Telegram on one screen - Conversations are passed to your team with their history - Working hours and holiday settings ### Owner’s assistant A daily summary of sales, collections and stock arrives on your phone. - Ask “What did we sell today?” - List of overdue collections - Critical stock alerts Editions and access ## Zirve _editions and connection paths._ What we look at first: which edition you run and which access path it offers. ### Editions Zirve Ticari Zirve Üretim Zirve Müşavir Zirve Muhasebe Zirve Müşavir Bulut ### What can be asked on WhatsApp - Customer accounts and balances - Stock cards and stock levels - Invoices (including e-Invoice and e-Archive) - Orders and delivery notes - Bank movements - Cheques and promissory notes ### Access paths - **SQL database** Zirve Ticari Paket SQL runs on SQL Server or SQL Express, so a read-only connection can be considered on that structure. No public database schema document was found, so access must be confirmed with the vendor or your dealer. - **Export outputs** Zirve offers data output options such as Express transfer (XML), Excel and record transfer. These are mainly meant for moving data. The transfer type varies by module. - **Dealer component** Third-party integrators work with Zirve through a component installed on the server and with dealer support. No published open API could be verified. Support from your Zirve dealer may be required. ### Worth knowing - No detailed public API documentation was found for Zirve, so the access route is agreed in an initial call, based on the documentation and license provided by the vendor or your dealer. - On-premise SQL installations and cloud products (such as Müşavir Bulut) may have different access conditions; external access in the cloud must be confirmed with the vendor or your dealer. - On SQL Express installations, performance and size limits should be considered as data grows. - Product names and versions change often, so the product and version you use should be clarified first. How-to ## How to connect _Zirve to WhatsApp._ 1. _01_ ### Identify product and setup We establish whether you use Zirve Ticari, Üretim, Müşavir or a cloud product. Whether it runs on SQL Express or SQL Server, and on-premise or in the cloud, is also noted. 2. _02_ ### Choose the access route Together we choose among a read-only database connection, export outputs or a dealer component, based on what the program offers. The method is confirmed with Zirve or your dealer first. 3. _03_ ### Permissions and testing A separate read-only user is defined and the queryable data is limited. Sample customer and stock queries are compared with the values on the Zirve screen. 4. _04_ ### Go live Server access, backup hours and SQL size are checked before the WhatsApp connection is opened. Queries are re-tested after Zirve updates. [Read the general guide: how to connect WhatsApp to ERP software](/en/integrations/whatsapp-erp-connection/) Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners. FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Does Zirve have a public API? No published REST or SOAP API documentation could be verified in the sources reviewed. The access route is therefore chosen in an initial call from options such as the database, export outputs or a dealer component. 02 Does the difference between Zirve Ticari SQL and SQL Express matter? Zirve Ticari Paket SQL runs on SQL Server or SQL Express. A paid SQL edition is recommended as record counts grow, which can affect read performance and connection options. 03 Are Excel or XML exports enough for WhatsApp queries? Zirve's export outputs are mostly meant for moving data. Live balance and stock queries need current data, so they may not be enough alone; this should be confirmed with the vendor or your dealer. 04 Are accountant products connected the same way as Zirve Ticari? Zirve offers these products to accountants and to SMEs separately. Data structure and cloud or on-premise status vary by product, so each one is checked on its own. 05 What if Zirve is offline or slow? The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data. 06 How long does setup take? A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey. Other software ## Also works with _these programs._ [Paraşüt](/en/integrations/parasut/) [Akınsoft](/en/integrations/akinsoft/) [DİA Bulut ERP](/en/integrations/dia/) [Nebim V3](/en/integrations/nebim-v3/) [SAP Business One](/en/integrations/sap-business-one/) [Microsoft Dynamics 365](/en/integrations/microsoft-dynamics-365/) [Odoo](/en/integrations/odoo/) [Trendyol](/en/integrations/trendyol/) [All integrations](/en/integrations/) Let’s start ## Free consultation for your _Zirve setup._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.