# How to connect Workcube to WhatsApp | Meta Reva > Connect Workcube to WhatsApp: ways to query sales, stock and account data from Workcube ERP through WhatsApp chats, read-only first. Source: https://metareva.com/en/integrations/workcube/ Workcube integration # Connect WhatsApp to _Workcube._ Your customers write on WhatsApp; Meta Reva reads the answer from Workcube ERP and replies in seconds. Stock, price and account information is read from Workcube; records are written back only where the access path and your permissions allow it. - Data stays in Workcube - Remote setup - No new software ![Workcube logo](/uploads/integrations/workcube-erp.webp) What runs on WhatsApp with Workcube ## The jobs your customers _handle themselves._ Each one reads live data from Workcube. You choose where to start. ### Sales & orders Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp. - Stock and prices come from your software - Customer-specific prices and discounts - Approved orders arrive in your software as sales orders ### Customer accounts & statements Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF. - Balance, due dates and recent payments - PDF account statement for the selected period - Payment reminders ### Customer service Recurring questions are answered automatically; the rest go to your team. - WhatsApp, Instagram, Telegram on one screen - Conversations are passed to your team with their history - Working hours and holiday settings ### Owner’s assistant A daily summary of sales, collections and stock arrives on your phone. - Ask “What did we sell today?” - List of overdue collections - Critical stock alerts Editions and access ## Workcube _editions and connection paths._ What we look at first: which edition you run and which access path it offers. ### Editions Workcube All in One Watom (cloud software) Industry-specific applications ### What can be asked on WhatsApp - Sales, purchasing and distribution data - Financial accounting and budget - Production planning - Human resources - CRM records - Project management ### Access paths - **WEX and web services** Workcube states that data can be exchanged with third-party applications through WEX (Workcube Exchange Point) and web services. Which services are open, their format and any licence condition should be confirmed with the vendor or your partner. - **Vendor/partner documentation** The Workcube wiki documents e-document and bank integrations; no general-purpose API reference was seen. Technical documentation should be requested from Workcube or your partner. ### Worth knowing - No detailed public API documentation exists, so the access path is decided in an initial discussion, based on the documentation and licence the vendor or your partner provides. - Modules are enabled differently per customer; the data that can be queried depends on your installation. - Access and network rules may differ between cloud and on-premises installations. - The database access policy should be confirmed with the vendor or your partner. How-to ## How to connect _Workcube to WhatsApp._ 1. _01_ ### Identify version and setup We determine the Workcube version, whether it runs in the cloud or on-premises, and which modules are active. The partner who installed it is brought in. 2. _02_ ### Determine the access path Whether WEX and web services are open in your installation is checked with Workcube or your partner. If not, read-only database access is considered with approval. 3. _03_ ### Read permission and testing A separate read-only user is set up and only the necessary data types are allowed. Results are compared with account and stock records in Workcube. 4. _04_ ### Go live For cloud setups the vendor's access rules are clarified; for on-premises, the firewall and VPN arrangement. Queries are re-tested after version updates. [Read the general guide: how to connect WhatsApp to ERP software](/en/integrations/whatsapp-erp-connection/) Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners. FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 What is WEX? Workcube presents WEX (Workcube Exchange Point) as an environment used for data exchange. We could not verify its technical details in a public source. 02 Does Workcube have web services for external use? The vendor states that data can be exchanged with third-party applications through web services. Which data can be read, and how authorisation works, should be asked of Workcube or your partner. 03 Does Workcube run in the cloud or on-premises? The vendor says it offers both deployment models. We choose the connection path together, based on which one your installation uses. 04 Where can we get technical information? The main sources are the Workcube wiki and vendor or partner support. The wiki documents e-document and bank integrations, but no general API reference was seen. 05 What if Workcube is offline or slow? The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data. 06 How long does setup take? A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey. Other software ## Also works with _these programs._ [Bizim Hesap](/en/integrations/bizim-hesap/) [KolayBi](/en/integrations/kolaybi/) [Luca](/en/integrations/luca/) [Orka](/en/integrations/orka/) [SAP S/4HANA](/en/integrations/sap-s4hana/) [Oracle NetSuite](/en/integrations/oracle-netsuite/) [Bay-t](/en/integrations/bay-t/) [Logo](/en/integrations/logo/) [All integrations](/en/integrations/) Let’s start ## Free consultation for your _Workcube setup._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.