# How to connect Vega to WhatsApp | Meta Reva > Connect Vega to WhatsApp: ways to query stock, account and order data from Vegawin A5 and Arctos through WhatsApp chats. Source: https://metareva.com/en/integrations/vega/ Vega integration # Connect WhatsApp to _Vega._ Your customers write on WhatsApp; Meta Reva reads the answer from Vega Yazılım products and replies in seconds. Stock, price and account information is read from Vega; records are written back only where the access path and your permissions allow it. - Data stays in Vega - Remote setup - No new software ![Vega logo](/uploads/integrations/vega-yazilim.webp) What runs on WhatsApp with Vega ## The jobs your customers _handle themselves._ Each one reads live data from Vega. You choose where to start. ### Sales & orders Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp. - Stock and prices come from your software - Customer-specific prices and discounts - Approved orders arrive in your software as sales orders ### Customer accounts & statements Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF. - Balance, due dates and recent payments - PDF account statement for the selected period - Payment reminders ### Customer service Recurring questions are answered automatically; the rest go to your team. - WhatsApp, Instagram, Telegram on one screen - Conversations are passed to your team with their history - Working hours and holiday settings ### Owner’s assistant A daily summary of sales, collections and stock arrives on your phone. - Ask “What did we sell today?” - List of overdue collections - Critical stock alerts Editions and access ## Vega _editions and connection paths._ What we look at first: which edition you run and which access path it offers. ### Editions Vegawin A5 Vega Arctos Vega Smart Vega B2B Vega Virtual Store ### What can be asked on WhatsApp - Stock information - Order tracking - Customer and account records - Branch and cash register transactions - Bank accounts ### Access paths - **SQL database** Some integrator sources state that the Vegawin A5 and Arctos SQL series work on top of a SQL database structure. These are not vendor documents; database access permission should be confirmed with the vendor or your reseller. - **Vendor/reseller interface** One integrator page mentions a 'Vegawin API integration', but no public API documentation could be found. Its existence and any licence condition should be confirmed with your reseller. ### Worth knowing - No detailed public API documentation exists, so the access path is decided in an initial discussion, based on the documentation and licence the vendor or your reseller provides. - Vegawin A5 and Arctos are separate products; the access path may differ between them. - Direct database access may be problematic for vendor approval and update compatibility. - Whether your setup is on-premises or cloud should be confirmed with the vendor or your reseller. How-to ## How to connect _Vega to WhatsApp._ 1. _01_ ### Identify product and setup We determine whether you use Vegawin A5, Arctos or Vega Smart, and which version. We also check whether the program runs on a local server. 2. _02_ ### Determine the access path We ask your reseller for an official web service or documentation, if one exists. Otherwise, read-only database access is considered with approval. 3. _03_ ### Read permission and testing A separate read-only account is used. Account balance and stock queries are compared with the values on the Vega screen. 4. _04_ ### Go live Because updates may change the schema, the connection is re-tested after each update. Firewall and VPN rules for outside access are agreed beforehand. [Read the general guide: how to connect WhatsApp to ERP software](/en/integrations/whatsapp-erp-connection/) Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners. FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Are Vegawin A5 and Vega Arctos the same? No. Vega Yazılım lists them as separate ERP products. Check your licence document or reseller to confirm which one you use. 02 Does Vega have a public API? We found no public developer documentation. Some integrators mention an 'API integration'; details should be asked from your Vega reseller. 03 Which database does Vega use? Integrator sources refer to a SQL database structure. Version-specific details should be confirmed with the vendor or your reseller. 04 Why is an initial discussion needed? Access methods and permissions are not published openly. In the discussion we clarify the path that suits your setup and any licence conditions. 05 What if Vega is offline or slow? The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data. 06 How long does setup take? A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey. Other software ## Also works with _these programs._ [Canias](/en/integrations/canias/) [Workcube](/en/integrations/workcube/) [Bizim Hesap](/en/integrations/bizim-hesap/) [KolayBi](/en/integrations/kolaybi/) [Luca](/en/integrations/luca/) [Orka](/en/integrations/orka/) [SAP S/4HANA](/en/integrations/sap-s4hana/) [Oracle NetSuite](/en/integrations/oracle-netsuite/) [All integrations](/en/integrations/) Let’s start ## Free consultation for your _Vega setup._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.