# How to connect Nebim V3 to WhatsApp | Meta Reva > Connect WhatsApp to Nebim V3: retail and wholesale customers ask for products, sizes, stock and account details and get a live answer; orders are posted to V3. Source: https://metareva.com/en/integrations/nebim-v3/ Nebim V3 integration # Connect WhatsApp to _Nebim V3._ Your customers write on WhatsApp; Meta Reva reads the answer from Nebim V3 for retail and wholesale and replies in seconds. Stock, price and account information is read from Nebim V3; records are written back only where the access path and your permissions allow it. - Data stays in Nebim V3 - Remote setup - No new software ![Nebim V3 logo](/uploads/integrations/nebim-v3.svg) What runs on WhatsApp with Nebim V3 ## The jobs your customers _handle themselves._ Each one reads live data from Nebim V3. You choose where to start. ### Sales & orders Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp. - Stock and prices come from your software - Customer-specific prices and discounts - Approved orders arrive in your software as sales orders ### Customer accounts & statements Customers ask what they owe, and their account statement arrives on WhatsApp as a PDF. - Balance, due dates and recent payments - PDF account statement for the selected period - Payment reminders ### Customer service Recurring questions are answered automatically; the rest go to your team. - WhatsApp, Instagram, Telegram on one screen - Conversations are passed to your team with their history - Working hours and holiday settings ### Owner’s assistant A daily summary of sales, collections and stock arrives on your phone. - Ask “What did we sell today?” - List of overdue collections - Critical stock alerts Editions and access ## Nebim V3 _editions and connection paths._ What we look at first: which edition you run and which access path it offers. ### Editions Nebim V3 ERP Nebim ERA (cloud platform) Nebim V3 Integrator ### What can be asked on WhatsApp - Product, stock and inventory data - Invoice information - Store sales data - Customer and account records (depending on your setup) ### Access paths - **Integrator REST API** Nebim states that Nebim V3 Integrator exposes REST API services. These allow real-time queries to be built. API details and access come through your Nebim reseller; any licence condition should be confirmed with the vendor. - **SQL database** Nebim states that import/export through the database is supported for the ERP and data warehouse. Which data may be read, and under what permissions, should be agreed with your reseller. ### Worth knowing - Nebim V3 is an on-premises ERP while Nebim ERA is a cloud platform, so the access path depends on which one you use. - Any licence or module requirement for Integrator should be confirmed with the vendor or your reseller. - No public developer documentation was found, so endpoints and authentication are clarified with your reseller. - Sample queries should be re-tested after each version update. How-to ## How to connect _Nebim V3 to WhatsApp._ 1. _01_ ### Identify version and setup We find out whether you run Nebim V3 or Nebim ERA, and which version. Whether Nebim V3 Integrator is licensed is checked with your reseller. 2. _02_ ### Choose the access path Based on what the program offers, we usually select the Integrator REST API together. Database reads are considered only with reseller approval. 3. _03_ ### Read permission and testing A read-only user is set up and the queryable data, such as stock, accounts and invoices, is limited. Results are first compared with Nebim screens in a test environment. 4. _04_ ### Go live The switch-over is planned around your version update schedule. Sample queries are then re-run. [Read the general guide: how to connect WhatsApp to ERP software](/en/integrations/whatsapp-erp-connection/) Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners. FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Does Nebim V3 have an API for outside systems? Nebim states that REST API services are offered through Nebim V3 Integrator. Terms of use and access details should be discussed with your Nebim reseller. 02 Are Nebim V3 and Nebim ERA the same product? No. V3 is presented as an on-premises ERP and ERA as a cloud-based platform. We choose the connection path together, based on which one you run. 03 Can data be read straight from the database? Nebim states that import/export through the database is supported. Which tables may be read, and with what permissions, should be confirmed with your reseller. 04 Will Nebim updates break the connection? Nebim says integrations built on its REST API can stay backward compatible across version changes. We still run a short test after every update. 05 What if Nebim V3 is offline or slow? The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data. 06 How long does setup take? A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey. Other software ## Also works with _these programs._ [SAP Business One](/en/integrations/sap-business-one/) [Microsoft Dynamics 365](/en/integrations/microsoft-dynamics-365/) [Odoo](/en/integrations/odoo/) [Trendyol](/en/integrations/trendyol/) [Hepsiburada](/en/integrations/hepsiburada/) [Shopify](/en/integrations/shopify/) [ikas](/en/integrations/ikas/) [Microsoft SQL Server](/en/integrations/microsoft-sql-server/) [All integrations](/en/integrations/) Let’s start ## Free consultation for your _Nebim V3 setup._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.