# How to connect Luca to WhatsApp | Meta Reva > Connecting Luca to WhatsApp: with no public API documentation, the access route is set in an initial discussion based on your license. Source: https://metareva.com/en/integrations/luca/ Luca integration # Connect WhatsApp to _Luca._ Your customers write on WhatsApp; Meta Reva reads the answer from the accounting software Luca and replies in seconds. Stock, price and account information is read from Luca; records are written back only where the access path and your permissions allow it. - Data stays in Luca - Remote setup - No new software ![Luca logo](/uploads/integrations/luca-net.webp) What runs on WhatsApp with Luca ## The jobs your customers _handle themselves._ Each one reads live data from Luca. You choose where to start. ### Sales & orders Customers ask for a product by text, photo or voice message, see the price and order on WhatsApp. - Stock and prices come from your software - Customer-specific prices and discounts - Approved orders arrive in your software as sales orders ### Customer service Recurring questions are answered automatically; the rest go to your team. - WhatsApp, Instagram, Telegram on one screen - Conversations are passed to your team with their history - Working hours and holiday settings Editions and access ## Luca _editions and connection paths._ What we look at first: which edition you run and which access path it offers. ### Editions Luca Mali Müşavir Luca Net Luca Koza (Standard and Professional) Luca Koza Rest API Package ### What can be asked on WhatsApp - Which data can be read through the API is not listed in any official source; the scope is clarified in the initial discussion. - Luca Koza modules: stock, invoicing, finance, purchasing and sales, income-expense (access not verified) - Luca Net documents: e-Invoice, e-Archive, e-Waybill, e-Producer Receipt, e-SMM (access not verified) ### Access paths - **Luca Koza Rest API Package** Luca Koza pages mention it as a way to work in sync with other applications. The readable data sets are not listed in any public documentation. It is named as a separate package; scope and license terms should be confirmed with Koza Yazılım. - **Web service API service** The Luca Net page mentions a paid web service for transferring data from other programs into Luca. Whether it covers reading data out of Luca is not stated. It is stated as a paid service; terms should be confirmed with Koza Yazılım. - **Route set in a first call** Because there is no detailed public API documentation, the access route is determined in an initial discussion based on the documentation the vendor provides and your license. The scope of alternatives such as report export could not be verified. ### Worth knowing - No detailed public API documentation (endpoints, authentication) was found for Luca. The access route is determined in an initial discussion based on the vendor's documentation and your license; confirm with Koza Yazılım. - The Rest API Package and the web service may require a separate package or license; terms should be confirmed with Koza Yazılım. - Luca Mali Müşavir, Luca Net and Luca Koza are different products and may offer different access methods; first establish which one you use. - Authentication, rate limits and version requirements could not be verified; confirm with the vendor. How-to ## How to connect _Luca to WhatsApp._ 1. _01_ ### Identify product and license Establish whether you use Mali Müşavir, Net or Koza. For Koza, ask Koza Yazılım whether the Rest API Package is in your license. 2. _02_ ### Determine the access route For Koza the Rest API Package comes into play, for Net the web service. Documentation and access details are requested from Koza Yazılım, and the route is set in an initial discussion. 3. _03_ ### Read permissions and testing If access is granted, only a read-permitted user or account is used. A single query such as a customer, invoice or stock lookup is chosen and compared with the Luca screen. 4. _04_ ### Go live WhatsApp queries are opened after access, license term and fee conditions are confirmed in writing. At license renewal, we check that the API package continues. [Read the general guide: how to connect WhatsApp to ERP software](/en/integrations/whatsapp-erp-connection/) Meta Reva is an independent software company and is not an official partner of the vendor. Product names belong to their owners. FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Does Luca have an API? Luca Koza pages mention a Rest API Package, and the Luca Net page mentions a paid web service API. Since no detailed public documentation was found, details should be obtained from Koza Yazılım. 02 Are Luca Net, Luca Koza and Luca Mali Müşavir the same product? No, they are listed as separate products on Luca's site: Mali Müşavir is aimed at accounting professionals, Net at SMEs, and Koza at commercial and enterprise solutions. Which one you use affects the access route. 03 Is Luca's web service API paid? The Luca Net page states this service as paid. The terms of the Luca Koza Rest API Package are not stated in the sources; confirm with Koza Yazılım. 04 Can Luca data be queried over WhatsApp? Because the data-reading method is not described in public sources, this could not be verified. We first learn from Koza Yazılım which read access your product offers, then define the scope together. 05 What if Luca is offline or slow? The customer is told that the information is not available right now and the conversation is handed to your team. No answer is made up from old data. 06 How long does setup take? A single flow (for example stock and price enquiries) is usually live within days; wider setups are added step by step. Setup is remote, anywhere in Turkey. Other software ## Also works with _these programs._ [Orka](/en/integrations/orka/) [SAP S/4HANA](/en/integrations/sap-s4hana/) [Oracle NetSuite](/en/integrations/oracle-netsuite/) [Bay-t](/en/integrations/bay-t/) [Logo](/en/integrations/logo/) [Mikro](/en/integrations/mikro/) [ETA](/en/integrations/eta/) [Zirve](/en/integrations/zirve/) [All integrations](/en/integrations/) Let’s start ## Free consultation for your _Luca setup._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.