# WhatsApp automation for wholesalers & manufacturers > Let dealers check stock, prices, lead times and their account on WhatsApp themselves; approved orders are saved to your software. Source: https://metareva.com/en/industries/wholesale/ Industry solution # Your dealers place orders on WhatsApp. You focus on production. Your dealers and customers check stock, prices, lead times and their customer account themselves, day or night; approved orders arrive in your software as sales orders. Questions you get every day ## Do these questions _sound familiar?_ “Is it in stock, when will it ship?” “What’s my dealer price?” “What’s the status of my order?” “Can you send my account statement?” “Can I get 60-day terms?” All answered automatically on WhatsApp, **with up-to-date information from your own software**. Before and after ## The same day, _two different stories._ Today With Meta Reva ### **WhatsApp and phone traffic** - Dealers call to order, and the sales team takes notes and re-enters them in the software. - Risk limits and due dates are noticed only after the order. - “What’s the status of my order?” is asked every day. ### **Routine work handled automatically** - Dealers ask for a product by text, photo or voice message, order on WhatsApp and the sales order lands in your software. - Limits and due dates are checked at the moment of ordering. - Dealers are notified of shipping status automatically. What you gain ## Fewer calls, _more time._ 01 ### The order desk is open 24/7 Orders are taken after hours too; in the morning your team starts the day with sales orders ready. 02 ### Risk and due dates under control Limits, due dates and discount rules are checked before the order; requests outside the rules go for approval. 03 ### No more shipping questions “Where is my order?” is answered instantly with shipping and courier details. Intelligent Business ## A summary for you _every morning, too._ While work runs on WhatsApp, you start the day with a summary of your business. The figures come straight from your own software. **Good morning** Yesterday’s summary · Wholesalers & manufacturers · sample - Yesterday’s orders **64 slips · ₺1.2 million** - Dealers at their limit **3** - Shipments going out today **18** 08:00 Your software ## Connects to _the software you use._ Logo (Tiger, GO, Netsis), Mikro, SAP Business One, DİA, Nebim, Bay-t or your own software. Your software stays as it is; nothing is copied and every question is queried live. - Information and records always up to date - Everyone sees only their own information - If your software isn’t listed, we connect through its database or Excel ### Your team takes over when needed Special price negotiations, new dealer registrations and disputed account statements are passed to your sales or accounting team. The customer never has to start over. Process ## How do we start? _In four steps._ 1. STEP 1 ### Let’s talk We find out which parts of your work you want to move to WhatsApp, and which software you use. 2. STEP 2 ### We connect to your software We set up a secure connection to your software; your data stays where it is and is not copied. 3. STEP 3 ### We decide who sees what Together we set which information your customers and staff can see. 4. STEP 4 ### We test and go live We test with real examples and take your number live, then expand step by step. FAQ ## Wholesalers & manufacturers: frequently asked questions The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Can dealers see their own customer account? Yes. Dealers see only their own balance, due dates and account statement; they cannot access another dealer’s information. 02 Are orders entered in the software without approval? Only if you want them to. You can require every order to be approved by your sales team first, and it is saved to your software after approval. 03 Can there be more than one warehouse or company? Yes. Warehouses and companies are set up during setup; stock is read from the correct warehouse. Other industries ## Other businesses _on WhatsApp too._ [Auto parts & repair trade](/en/industries/auto-parts/) [Retail & e-commerce](/en/industries/retail-ecommerce/) [Hotels & guesthouses](/en/industries/hospitality/) [Restaurants & cafés](/en/industries/restaurants/) [Hospitals & clinics](/en/industries/healthcare/) [Beauty & appointment-based businesses](/en/industries/beauty-appointments/) [Schools & courses](/en/industries/education/) [Technical service & logistics](/en/industries/technical-service/) Let’s start ## Free consultation _for wholesalers & manufacturers._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.