# WhatsApp automation for restaurants & cafés | Meta Reva > Take table bookings and takeaway orders on WhatsApp and share your menu; orders go to the kitchen and your till software. Source: https://metareva.com/en/industries/restaurants/ Industry solution # Table bookings and takeaway orders on WhatsApp. No more engaged tone at peak times. Your customers browse the menu, book a table and place takeaway orders; orders go to the kitchen and your till software. Questions you get every day ## Do these questions _sound familiar?_ “Do you have room tonight?” “Are there vegan options on the menu?” “Do you do takeaway?” “When will my order arrive?” “Can you host a birthday party?” All answered automatically on WhatsApp, **with up-to-date information from your own software**. Before and after ## The same day, _two different stories._ Today With Meta Reva ### **WhatsApp and phone traffic** - At peak times the phone is always engaged. - The reservation book and takeaway orders get mixed up. - No-show tables stay empty. ### **Routine work handled automatically** - Table bookings and takeaway orders are taken on WhatsApp. - Menu, price and allergen information is sent instantly. - A reminder goes out before each booking, so there are fewer no-shows. What you gain ## Fewer calls, _more time._ 01 ### The phone isn’t engaged at peak times Reservations and takeaway orders are taken on WhatsApp, so your team can focus on service. 02 ### Fewer no-shows A reminder goes out before each booking, and cancelled tables are opened up again. 03 ### You build regulars Birthday, promotion and loyalty messages go regularly to customers who have opted in. Intelligent Business ## A summary for you _every morning, too._ While work runs on WhatsApp, you start the day with a summary of your business. The figures come straight from your own software. **Good morning** Yesterday’s summary · Restaurants & cafés · sample - Yesterday’s revenue **₺48,900** - Today’s reservations **23 tables** - Takeaway orders **61** 08:00 Your software ## Connects to _the software you use._ Your till and POS software, takeaway ordering platforms, reservation list or Excel. Your software stays as it is; nothing is copied and every question is queried live. - Information and records always up to date - Everyone sees only their own information - If your software isn’t listed, we connect through its database or Excel ### Your team takes over when needed Large groups, events and complaints go straight to the person in charge. The customer never has to start over. Process ## How do we start? _In four steps._ 1. STEP 1 ### Let’s talk We find out which parts of your work you want to move to WhatsApp, and which software you use. 2. STEP 2 ### We connect to your software We set up a secure connection to your software; your data stays where it is and is not copied. 3. STEP 3 ### We decide who sees what Together we set which information your customers and staff can see. 4. STEP 4 ### We test and go live We test with real examples and take your number live, then expand step by step. FAQ ## Restaurants & cafés: frequently asked questions The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 What do we need to do when the menu changes? The menu is read from your software or the list you update; you don’t need to do anything else. 02 How are takeaway orders passed to the kitchen? Orders go to your till software or a screen of your choice. 03 What about large group bookings? Requests above a group size you set are passed straight to your team. Other industries ## Other businesses _on WhatsApp too._ [Auto parts & repair trade](/en/industries/auto-parts/) [Wholesalers & manufacturers](/en/industries/wholesale/) [Retail & e-commerce](/en/industries/retail-ecommerce/) [Hotels & guesthouses](/en/industries/hospitality/) [Hospitals & clinics](/en/industries/healthcare/) [Beauty & appointment-based businesses](/en/industries/beauty-appointments/) [Schools & courses](/en/industries/education/) [Technical service & logistics](/en/industries/technical-service/) Let’s start ## Free consultation _for restaurants & cafés._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.