# WhatsApp automation for beauty & appointment-based businesses > For salons, beauty centres, dietitians and studios: customers pick their own time on WhatsApp and reminders go out automatically. Source: https://metareva.com/en/industries/beauty-appointments/ Industry solution # Your appointment book now lives on WhatsApp, open 24/7. Hair salon, beauty centre, dietitian, gym or consultancy: customers choose a suitable time themselves, and reminders go out automatically. Questions you get every day ## Do these questions _sound familiar?_ “Any free slots tomorrow?” “What are your prices?” “Can I change my appointment?” “Which specialist is available?” “How many sessions are left in my package?” All answered automatically on WhatsApp, **with up-to-date information from your own software**. Before and after ## The same day, _two different stories._ Today With Meta Reva ### **WhatsApp and phone traffic** - The calls and messages about appointments never stop. - A forgotten appointment means an empty slot. - Package and session tracking stays in a notebook. ### **Routine work handled automatically** - Customers see free slots and book for themselves. - A reminder goes out the day before. - Customers can check their remaining sessions anytime. What you gain ## Fewer calls, _more time._ 01 ### Customers book for themselves No need to arrange times by phone; available slots are shown from your calendar. 02 ### Fewer no-shows Automatic reminders and easy rescheduling mean fewer empty chairs. 03 ### Package and session tracking Remaining sessions, package end dates and promotions are sent to customers automatically. Intelligent Business ## A summary for you _every morning, too._ While work runs on WhatsApp, you start the day with a summary of your business. The figures come straight from your own software. **Good morning** Yesterday’s summary · Beauty & appointment-based businesses · sample - Today’s appointments **31** - Free slots **4** - Sessions running out **7 customers** 08:00 Your software ## Connects to _the software you use._ Your appointment software, Google Calendar, till software or Excel list. No new software to learn; data isn’t copied, it’s queried live when needed. - Information and records always up to date - Everyone sees only their own information - If your software isn’t listed, we connect through its database or Excel ### Your team takes over when needed Consultations on special treatments and complaints are passed to the business owner or specialist. Nobody has to repeat themselves. Process ## How do we start? _In four steps._ 1. STEP 1 ### Let’s talk We find out which parts of your work you want to move to WhatsApp, and which software you use. 2. STEP 2 ### We connect to your software We set up a secure connection to your software; your data stays where it is and is not copied. 3. STEP 3 ### We decide who sees what Together we set which information your customers and staff can see. 4. STEP 4 ### We test and go live We test with real examples and take your number live, then expand step by step. FAQ ## Beauty & appointment-based businesses: frequently asked questions The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) 01 Can each specialist have a separate calendar? Yes. Specialists, treatment durations and break times are each set up separately. 02 Can we take a deposit? If you wish, a payment link can be sent for the appointment. 03 We use Google Calendar. Will that work? Yes. Appointments can be synced with your Google Calendar. Other industries ## Other businesses _on WhatsApp too._ [Auto parts & repair trade](/en/industries/auto-parts/) [Wholesalers & manufacturers](/en/industries/wholesale/) [Retail & e-commerce](/en/industries/retail-ecommerce/) [Hotels & guesthouses](/en/industries/hospitality/) [Restaurants & cafés](/en/industries/restaurants/) [Hospitals & clinics](/en/industries/healthcare/) [Schools & courses](/en/industries/education/) [Technical service & logistics](/en/industries/technical-service/) Let’s start ## Free consultation _for beauty & appointment-based businesses._ Tell us which software you use and what customers ask most. We will map out the right flow for free. [WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com) - **Same-day reply**Usually the same day, during working hours. - **20 minutes is enough**We listen to your software and your most common question. - **No commitment**The first call is free; what follows is up to you.