# Industries | WhatsApp fits every business | Meta Reva

> Auto parts, wholesale, retail, hotels, restaurants, healthcare, beauty, education and field service: see how Meta Reva works in your industry.

Source: https://metareva.com/en/industries/

Fits every business

# What kind of business do you run? _Meta Reva adapts to it._

From the auto-parts shop to the hospital, from hotels to schools: your customers are already on WhatsApp. Meta Reva connects those conversations to the software you use.

-   Shops
-   Wholesalers
-   Hotels
-   Clinics
-   Schools

[**Auto parts & repair trade** Parts, stock, prices and orders](/en/industries/auto-parts/) [**Wholesalers & manufacturers** Dealer orders, customer accounts and shipping](/en/industries/wholesale/) [**Retail & e-commerce** Products, shipping, returns and promotions](/en/industries/retail-ecommerce/) [**Hotels & guesthouses** Reservations, check-in and guest requests](/en/industries/hospitality/) [**Restaurants & cafés** Reservations, takeaway orders and menu](/en/industries/restaurants/) [**Hospitals & clinics** Appointments, reminders and patient information](/en/industries/healthcare/) [**Beauty & appointment-based businesses** Hair salons, aesthetics, dietitians, fitness](/en/industries/beauty-appointments/) [**Schools & courses** Parent updates, enrolment and payments](/en/industries/education/) [**Technical service & logistics** Fault reports, teams and deliveries](/en/industries/technical-service/)

[**Technical service & logistics** Fault reports, teams and deliveries](/en/industries/technical-service/) [**Schools & courses** Parent updates, enrolment and payments](/en/industries/education/) [**Beauty & appointment-based businesses** Hair salons, aesthetics, dietitians, fitness](/en/industries/beauty-appointments/) [**Hospitals & clinics** Appointments, reminders and patient information](/en/industries/healthcare/) [**Restaurants & cafés** Reservations, takeaway orders and menu](/en/industries/restaurants/) [**Hotels & guesthouses** Reservations, check-in and guest requests](/en/industries/hospitality/) [**Retail & e-commerce** Products, shipping, returns and promotions](/en/industries/retail-ecommerce/) [**Wholesalers & manufacturers** Dealer orders, customer accounts and shipping](/en/industries/wholesale/) [**Auto parts & repair trade** Parts, stock, prices and orders](/en/industries/auto-parts/)

Industries

## Every business has _its own questions._

### The same system, **every kind of business.**

A part number in the workshop, an appointment slot at the clinic, a parent’s question at school. The question changes; the answer comes from your own software every time.

### Auto parts & repair trade

Parts, stock, prices and orders

“Do you have this part, how many are left?” “What’s my price?” “Is there an equivalent?”

[Explore this industry](/en/industries/auto-parts/)

AU

**Auto parts & repair trade**  
sample conversation

Hi, do you have front brake pads for a 2018 Egea diesel?

Yes. Bosch front brake pad set, 14 in stock. Your price is ₺1,240. How many sets shall we put aside?

Put aside 2 sets, my apprentice will pick them up this evening.

Order entered in your software · 2 sets reserved

The answer comes from your own software.

### Wholesalers & manufacturers

Dealer orders, customer accounts and shipping

“Is it in stock, when will it ship?” “What’s my dealer price?” “What’s the status of my order?”

[Explore this industry](/en/industries/wholesale/)

WH

**Wholesalers & manufacturers**  
sample conversation

Hello, how soon can you deliver 50 cases of 1 L olive oil?

We have 320 cases in stock. If you order today, it ships tomorrow. Your price per case is ₺1,865.

OK, put me down for 50 cases, on 60-day terms.

Risk limit OK · Order slip SF-24817 created

The answer comes from your own software.

### Retail & e-commerce

Products, shipping, returns and promotions

“Do you have this in my size?” “Where is my parcel?” “How do I make a return?”

[Explore this industry](/en/industries/retail-ecommerce/)

RE

**Retail & e-commerce**  
sample conversation

Do you have the black leather jacket in size M?

Yes, the last 3. ₺2,490. Order today and it ships tomorrow. Shall I send a payment link?

First, where are the shoes I ordered last week?

Your order #48219 is with Aras Kargo and out for delivery today. Tracking link: …

The answer comes from your own software.

### Hotels & guesthouses

Reservations, check-in and guest requests

“Do you have a free room on these dates?” “How much is it, is breakfast included?” “Can we check in late?”

[Explore this industry](/en/industries/hospitality/)

HO

**Hotels & guesthouses**  
sample conversation

14–17 August, 2 adults and 1 child, do you have a sea-view room?

Yes. 3 nights, breakfast included, ₺18,600 in total. Free cancellation until 7 August. Shall I hold it?

Yes, hold it. We also need an airport transfer.

Room held (provisional booking) · Transfer assigned to reception as a task

The answer comes from your own software.

### Restaurants & cafés

Reservations, takeaway orders and menu

“Do you have room tonight?” “Are there vegan options on the menu?” “Do you do takeaway?”

[Explore this industry](/en/industries/restaurants/)

RE

**Restaurants & cafés**  
sample conversation

Do you have a table for 4 tonight at 20:00?

20:00 is full, but there’s a table for 4 in the garden at 20:30. Shall I book it?

Sure. Also, can I get 2 lahmacun and 1 ayran to take away?

Table booked · Takeaway order sent to the kitchen

The answer comes from your own software.

### Hospitals & clinics

Appointments, reminders and patient information

“Which doctor is available when?” “Can I cancel my appointment?” “Are my test results ready?”

[Explore this industry](/en/industries/healthcare/)

HO

**Hospitals & clinics**  
sample conversation

Hello, can I get a cardiology appointment this week?

Dr. Ayşe Kaya is available Thursday at 10:30 and Friday at 14:00. Which would you prefer?

Thursday at 10:30, please.

Appointment saved in the hospital software

The answer comes from your own software.

### Beauty & appointment-based businesses

Hair salons, aesthetics, dietitians, fitness

“Any free slots tomorrow?” “What are your prices?” “Can I change my appointment?”

[Explore this industry](/en/industries/beauty-appointments/)

BE

**Beauty & appointment-based businesses**  
sample conversation

Do you have a slot on Saturday for hair colouring?

On Saturday, Elif is available at 11:00 and 15:30. The treatment takes about 2 hours.

11:00, please.

Appointment added to the calendar

The answer comes from your own software.

### Schools & courses

Parent updates, enrolment and payments

“Did my child come to school today?” “What is the timetable?” “What is needed for enrolment?”

[Explore this industry](/en/industries/education/)

SC

**Schools & courses**  
sample conversation

Hello, has Deniz arrived at school today?

Deniz Yılmaz (5-B) has been at school since first period today. Just a reminder: there’s a maths exam tomorrow.

Thanks. How much is this month’s instalment?

The October instalment is ₺6,750, due by 10 October. Shall I send the payment details?

The answer comes from your own software.

### Technical service & logistics

Fault reports, teams and deliveries

“I want to report a fault” “When will the technician come?” “Where is my parcel?”

[Explore this industry](/en/industries/technical-service/)

TE

**Technical service & logistics**  
sample conversation

The boiler is leaking water, I’m sending a photo.

Your ticket is open: #S-4471. A technician in your area can come tomorrow between 09:00 and 12:00. Does that suit you?

That works.

Work order assigned to Mehmet

The answer comes from your own software.

Industries

## Pick your business _and see how it works._

[

### Auto parts & repair trade

Parts, stock, prices and orders

](/en/industries/auto-parts/)[

### Wholesalers & manufacturers

Dealer orders, customer accounts and shipping

](/en/industries/wholesale/)[

### Retail & e-commerce

Products, shipping, returns and promotions

](/en/industries/retail-ecommerce/)[

### Hotels & guesthouses

Reservations, check-in and guest requests

](/en/industries/hospitality/)[

### Restaurants & cafés

Reservations, takeaway orders and menu

](/en/industries/restaurants/)[

### Hospitals & clinics

Appointments, reminders and patient information

](/en/industries/healthcare/)[

### Beauty & appointment-based businesses

Hair salons, aesthetics, dietitians, fitness

](/en/industries/beauty-appointments/)[

### Schools & courses

Parent updates, enrolment and payments

](/en/industries/education/)[

### Technical service & logistics

Fault reports, teams and deliveries

](/en/industries/technical-service/)

### Something else?

We connect WhatsApp to the software you use. Tell us what you do and which software you use, and we’ll look at it together. [Contact us](/en/contact/)

Process

## How do we start? _In four steps._

1.  STEP 1
    
    ### Let’s talk
    
    We find out which parts of your work you want to move to WhatsApp, and which software you use.
    
2.  STEP 2
    
    ### We connect to your software
    
    We set up a secure connection to your software; your data stays where it is and is not copied.
    
3.  STEP 3
    
    ### We decide who sees what
    
    Together we set which information your customers and staff can see.
    
4.  STEP 4
    
    ### We test and go live
    
    We test with real examples and take your number live, then expand step by step.
    

FAQ

## Questions on your mind, _in brief._

The most common questions about setup, software and security.

**Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply)

01 Which industries is Meta Reva suitable for?

Auto parts and repair trade, wholesalers and manufacturers, retail and e-commerce, hotels and guesthouses, restaurants and cafés, hospitals and clinics, beauty and appointment-based businesses, schools and courses, technical service and logistics. If your business isn’t listed, we can still connect WhatsApp to the software you use.

02 Is it suitable for a small business?

Yes. It is set up for businesses of every size, from a small parts shop to a hospital. You tell us which work you want to move to WhatsApp, and the setup follows that.

03 Do my customers need to download a new app?

No. Your customers write from the WhatsApp they already use.

04 Does it work the same way in every industry?

The basics are the same: a message arrives, the sender is verified, your software is queried and a reply goes out. The questions and flows differ by industry; for example availability matters most for hotels, appointments for clinics, and stock and account details for wholesalers.

Let’s start

## Let’s bring your business _to WhatsApp together._

Tell us which software you use and what customers ask most. We will map out the right flow for free.

[WhatsApp **Contact us**](https://wa.me/905325498861) [Phone **+90 532 549 88 61**](tel:+905325498861) [Email **info@metareva.com**](mailto:info@metareva.com)

-   **Same-day reply**Usually the same day, during working hours.
-   **20 minutes is enough**We listen to your software and your most common question.
-   **No commitment**The first call is free; what follows is up to you.
