# Meta Reva | Connect WhatsApp to your own software > Your customer writes on WhatsApp; the system reads your live data and replies instantly. Connects to Logo, Mikro, Netsis and your other software. Source: https://metareva.com/en/ # Your customer writes on WhatsApp; the system reads your live data and replies instantly. From the auto-parts shop in the industrial district to the hospital: Meta Reva connects WhatsApp to **the software you already use**. Stock, prices, orders, appointments and account balances: your customer asks, and the answer comes back on WhatsApp within seconds. **Answers are not guesses; they come from the real data in your software.** No extra app needed Verified at the data source Your team takes over when needed Works directly with your accounting, inventory and order software Logo Mikro Paraşüt DİA Bulut ERP Nebim V3 SAP Business One Zirve ETA Trendyol Hepsiburada Custom API & database [How do we connect your software? Read the guide](/en/integrations/whatsapp-erp-connection/) The difference ## The same question. _Two very different waits._ The customer writes the same message; only the time it takes to get an answer changes. Today With Meta Reva ### A message arrives and **waits until someone sees it.** - The customer asks about stock on WhatsApp in the evening - The office is closed; the message stays unread - In the morning someone sees it and checks the software - They work out the price and write back **Next day** answer ### A message arrives and **your software answers.** - The customer asks about stock on WhatsApp in the evening - Recognized by their number, permissions applied - Stock and their own price are read from your software - Anything uncertain goes to your team **Within seconds** answer How it works ## WhatsApp simplicity for your customers, _a robust foundation for you._ Your customer writes. Meta Reva completes the task. The result comes back on WhatsApp. 01 ### WhatsApp The familiar channel where customers get information, make choices and confirm transactions. 02 ### Meta Reva The operations layer that understands the request, verifies identity and rules, and manages the workflow. 03 ### Your business systems Accounting and inventory software, customer tracking systems, e-commerce, reservations, appointments, shipping, service and custom software sources. _1_Request understood _2_Rules verified _3_Transaction recorded _4_Result on WhatsApp **No extra app needed** Your customer carries on in the WhatsApp they already use. **Verified at the data source** Stock, prices and customer accounts are read directly from your own software. **Your team takes over when needed** The conversation passes to the right person with its context. Who uses it, and how? ## A decision _hub in your pocket._ The owner, the sales team and the customer use the same system; each sees only the information they are permitted to see. ### WhatsApp & TelegramDaily summary and report for management Live revenue Demand forecast Real-time cash flow Cheque summary PDF Live revenue · today LIVE _₺_ **+₺0** New order ₺1,284,600 ▲ 8.4% Sample data Demand forecast · Nova 22mm _7 days_ Mon Tue Wed Thu Fri Sat Sun Stock runs out within 3 days. Proactive offers are ready for 12 dealers. Sample data Cash flow LIVE ₺342,900 Sample data Channel mix **79%** WhatsApp WhatsApp**79%** Telegram**21%** Sample data Cheque summary _this week_ Due 07 Oct **₺84,500** Due 09 Oct **₺126,000** Due 11 Oct **₺58,250** PDF **Cheque summary · Week 41** Sent to WhatsApp Sample data ### Field sales teamBalance and risk details in your pocket on every customer visit Account balance view Risk limit check Authorised max. discount One-tap ordering Risk limit · Yılmaz Yapı Market _live_ **71%** limit used Sample data Assistant · customer visit _Yılmaz Yapı Market_ Account balance **₺71,400.00** Risk limit **₺100,000.00** Authorised maximum discount **8%** Suggested order (last month) **Doğa 30mm × 400 m** Create order in one tap Sample data ### Management web panelYou decide who sees what Each department sees only its own information People are recognised by their phone number Permission matrix _role × data_ Role Stock Price Account Revenue Cheques Dealerown account Sales repown region Accountingdepartment Managementall Sample configuration Authentication +90 5•• ••• •• 14**Dealer** +90 5•• ••• •• 02**Sales rep** +90 5•• ••• •• 77**Management** Sample Solutions ## One WhatsApp number. _Every workflow you run._ Start with the workflow you need; others are added to the same foundation step by step. Sales ### Sales assistant One flow from product discovery to payment. Live stock and customer-specific pricing, inside the chat. 01 Sales ### Cart & orders Adds products, checks quantities and completes the confirmation; the sales order goes straight into your software. 02 Sales ### Customer tracking Every conversation appears alongside the customer’s record. 03 Operations ### Connection to your software Connects to Logo, Mikro, Netsis and your other software. 04 Operations ### Account statements Balances, due dates and receivables; PDF statements in seconds. 05 Operations ### Management summary Decision support and demand forecasting; a daily summary for management. 06 Sales ### Field sales assistant Risk and discount checks during the customer visit. 07 Service ### Customer service Information, documents, support and handover to a live agent. 08 Service ### Appointments & bookings Calendar, availability and automatic reminders. 09 Operations ### Application & request tracking Document status and handover management; customers ask on WhatsApp where things stand. 10 Service ### Field & technical service Fault reports, scheduling and status updates; technician and customer in the same flow. 11 Tailored to your industry ## From the corner shop _to the hospital._ [**Auto parts & repair trade** Parts, stock, prices and orders](/en/industries/auto-parts/) [**Wholesalers & manufacturers** Dealer orders, customer accounts and shipping](/en/industries/wholesale/) [**Retail & e-commerce** Products, shipping, returns and promotions](/en/industries/retail-ecommerce/) [**Hotels & guesthouses** Reservations, check-in and guest requests](/en/industries/hospitality/) [**Restaurants & cafés** Reservations, takeaway orders and menu](/en/industries/restaurants/) [**Hospitals & clinics** Appointments, reminders and patient information](/en/industries/healthcare/) [**Beauty & appointment-based businesses** Hair salons, aesthetics, dietitians, fitness](/en/industries/beauty-appointments/) [**Schools & courses** Parent updates, enrolment and payments](/en/industries/education/) [**Technical service & logistics** Fault reports, teams and deliveries](/en/industries/technical-service/) [**Technical service & logistics** Fault reports, teams and deliveries](/en/industries/technical-service/) [**Schools & courses** Parent updates, enrolment and payments](/en/industries/education/) [**Beauty & appointment-based businesses** Hair salons, aesthetics, dietitians, fitness](/en/industries/beauty-appointments/) [**Hospitals & clinics** Appointments, reminders and patient information](/en/industries/healthcare/) [**Restaurants & cafés** Reservations, takeaway orders and menu](/en/industries/restaurants/) [**Hotels & guesthouses** Reservations, check-in and guest requests](/en/industries/hospitality/) [**Retail & e-commerce** Products, shipping, returns and promotions](/en/industries/retail-ecommerce/) [**Wholesalers & manufacturers** Dealer orders, customer accounts and shipping](/en/industries/wholesale/) [**Auto parts & repair trade** Parts, stock, prices and orders](/en/industries/auto-parts/) Let’s begin ## Start _at the right point_ for your workflow. Choose a topic or contact us directly. We will listen to how your business works and which software you use, then show you a demo with your own products and prices. [Customer tracking](/en/features/#support) [Sales assistant](/en/features/#sales) [Ordering on WhatsApp](/en/features/#sales) [Connection to your software](/en/integrations/) [Logo · Mikro · Netsis](/en/integrations/) [Management summary](/en/intelligent-business/) [Tailored to your industry](/en/industries/) [Email **info@metareva.com**](mailto:info@metareva.com) [Phone **+90 532 549 88 61**](tel:+905325498861) [WhatsApp **Message us now ↗**](https://wa.me/905325498861) FAQ ## Questions on your mind, _in brief._ The most common questions about setup, software and security. **Can’t find your answer?**Write to us and we will reply the same day. [Contact us](#apply) No. You keep using your own software, and your customers write from the WhatsApp they already use. Meta Reva connects the two. Very likely, yes. We can connect to your software’s database, its API or its Excel export. Tell us which software it is and we’ll look at it together. A simple flow (for example, stock and price enquiries) can go live within a few days. As the scope grows, more is added step by step. Yes. In most cases your business’s existing number can be moved to the WhatsApp Business platform and used. Answers are not guesses; they come from the real data in your software. When there is any doubt, the conversation passes to your team. Yes. Businesses of every size, from an auto-parts shop to a hospital, can start with a single flow.